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ArticleBy Team Valor AIJuly 31, 2024
How to Get Help from ValorAI Fast
Read the full note here, then bring the context into chat if you want help applying it to your own claim-prep workflow.
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When you need help from ValorAI, the fastest path is not guessing where to click. It is starting in the right place.
Highlights
- Chat first for claim guidance, product walkthroughs, and quick answers about workflows.
- Knowledge base next when you need source-grounded reference material or policy context.
- Support page and email when billing, access, or account issues need a human follow-up.
- Clear routing means less time hunting for help and more time making progress on your claim.
Why it matters
Support should be fast even when staff is offline. A focused help flow keeps veterans moving without sending them through dead ends or retired surfaces.
How to try it
- Open ValorAI Chat for the question you are stuck on right now.
- Switch to the knowledge base if you need reference material or source-backed reading.
- Use the support page or email when the issue is billing, login access, or product status.
Screenshots to capture
- Chat resolving a claim-prep question.
- Knowledge base article with cited guidance.
- Support page showing the right escalation paths.
Continue here
Use the product directly after reading the article.