Last updated: 10/22/2025

1. Acceptance of Terms

By accessing and using Valor AI, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to use our services subject to these terms and your subscription status.

3. Subscription and Payments

Subscription fees are billed in advance
All payments are processed securely through Stripe
Refunds are handled according to our refund policy

4. VA Benefits Report Feature

Our free VA Benefits Eligibility Report feature is subject to the following terms:

Accuracy: You represent that any DD-214 or military documents you upload are authentic and belong to you
Limited Purpose: Information extracted from your DD-214 will be used solely for generating your benefits eligibility report and creating your ValorAI user profile
No Legal Advice: The benefits report is for informational purposes only and does not constitute legal or professional advice
No Guarantees: Eligibility assessments are estimates based on general VA criteria and do not guarantee approval for any specific benefit
Official Determination: Only the VA can make official eligibility determinations. We recommend contacting the VA directly for authoritative guidance
Anonymous Reports: Reports generated without signing up will be automatically deleted after 24 hours

5. User Responsibilities

You agree to:

Provide accurate account information
Maintain the security of your account
Use the service in compliance with all applicable laws
Not engage in any unauthorized use of the service
Not upload fraudulent or falsified documents
Not use the service to impersonate another veteran or service member

6. Data Deletion Rights

You have the right to delete all your data at any time:

Navigate to Account Settings → Privacy & Data
Click "Delete All My Data" to permanently remove all your information
This includes DD-214 data, benefits reports, VA connection information, documents, and account data
Deletion is permanent and cannot be undone
All data will be removed from our systems within 30 days

7. Limitation of Liability

Valor AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Benefits eligibility reports are provided "as-is" without warranties of any kind.

8. Contact Information

For any questions regarding these terms, please contact us at:

Email: support@tryvalor.ai