Knowledge Base: Open to Everyone, Grounded to Sources
By Team Valor AI · December 12, 2024
You asked for a Valor knowledge base you could share with anyone—no login, no paywall, just answers backed by sources. It is live today with a refreshed layout and stricter validation on every article.
Highlights
- Public access lets veterans, VSOs, and caregivers read guidance without creating an account.
- Source pinning keeps citations visible alongside every answer so you can trust the recommendation.
- API validation checks external links and embeds daily to prevent stale guidance.
- Improved navigation groups content by mission: claims, records, benefits strategy, and more.
Why it matters
Accurate information should not be hidden behind tickets or email threads. Opening the knowledge base removes friction and builds trust in every conversation.
How to explore it
- Head to the Knowledge Base from the main nav or use the direct link below.
- Search for a benefit, form number, or keyword to see the new relevance ranking.
- Open an article to review the citation drawer, related topics, and sharing options.
Screenshots to capture
- Knowledge base landing page showing category cards.
- Article view with citation sidebar expanded.
- Search results page highlighting source badges.