ValorAIValorAI

System status

ValorAI status and incident updates.

ValorAI publishes public service notes directly on tryvalor.ai/status. If an issue affects website access, claim-prep workflows, or AI assistance, this page is the source of truth for active notices and recovery updates.

No active public incidents
Last reviewed with this release

Current coverage

Monitored user-facing surfaces

These are public summaries. Provider-specific details and private account data stay out of status updates.

Website access

Operational

Public pages, sign-in entry points, and account access paths are tracked here when availability changes need a public note.

Claims workflows

Operational

Claim-plan preparation, forms guidance, document upload paths, and related veteran data flows are watched for release or upstream issues.

AI assistance

Operational

Chat, voice concierge, and AI support entry points are covered here when incidents affect response quality or availability.

What to send
  • The exact page URL or route where the problem happened.
  • The time it happened and whether you were signed in.
  • A screenshot or short description of what you expected instead.
How updates are handled

Detected

We confirm whether the issue is reproducible, account-specific, or tied to an upstream provider.

Updated

If user-facing impact is confirmed, this page gets a short public note with the affected surface.

Resolved

Recovery notes stay visible long enough for affected users to understand what changed.